It has come to my attention that with a more regular turnover of large flat screen repairs there has to be even more care taken when lifting and transporting. LCD's have an extremely thin and delicate screen face that can be damaged and scratched very easily. Plasma screens, although much tougher with a plate glass front, still tend to be prone to twisting on the cheaper models. So think of us repair guys when you buy one of these monsters and try not to live on the fifth floor......with a dog and three children!!!!! :-)